Privacy policy

Last Updated: May 26, 2025

Cute Walls ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.cutewalls.com (the "Website") or purchase our canvas wall art products.

By using our Website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

Contact Information: Name, email address, phone number, and shipping/billing address
Payment Information: Credit card or payment method details (processed securely via third-party providers such as Stripe or PayPal)
Account Information: Username, password, and order history (if you create an account)
Customer Support Details: Information you provide when contacting us for assistance

b. Non-Personal Information

Browsing Data: IP address, browser type, device type, operating system, pages visited
Usage Data: Click behavior, time spent on pages, referring URLs
Cookies & Tracking: We use cookies, web beacons, and similar tools to enhance performance, personalize content, and collect analytics. You can control these through your browser settings.

2. How We Collect Information

Directly from You: When you place an order, create an account, sign up for our newsletter, or contact support
Automatically: Through cookies, analytics tools (e.g., Google Analytics), and server logs during your visit
From Third Parties: Including payment processors, shipping providers, or marketing platforms

3. How We Use Your Information

Process and fulfill orders, including payments and shipping
Communicate with you about orders, accounts, or support requests
Improve our Website, products, and customer experience using analytics and feedback
Send newsletters, promotional content, or special offers (you may opt out at any time)
Detect fraud, ensure security, and comply with legal requirements
Personalize your experience (e.g., product recommendations)

4. How We Share Your Information

We do not sell your personal information. We may share it in limited ways:

With Service Providers: Payment (e.g., Stripe, PayPal), shipping (e.g., USPS, FedEx), hosting, or marketing — all under confidentiality agreements
For Legal Reasons: To comply with laws or protect rights, safety, or property
Business Transfers: In a merger, acquisition, or asset sale, your data may be transferred

5. Your Choices and Rights

a. General Privacy Choices

Marketing Opt-Out: Unsubscribe via email link or email us at support@cutewalls.com
Cookies: Adjust cookie settings in your browser
Account Control: Update or delete your account by logging in or contacting us

b. California Residents – CCPA Rights

Request disclosure of personal data collected, used, or shared
Request deletion of your personal information
Opt-out of the sale of personal data (we do not sell your data)

To make a CCPA request, contact us at privacy@cutewalls.com with the subject line: CCPA Request.

6. Data Security

We implement industry-standard practices to protect your information. However, no system is completely secure. You are responsible for keeping your password and login credentials confidential.

7. Children’s Privacy

We do not knowingly collect data from children under 13. If we learn we have done so, we will delete the information immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted with the revised "Last Updated" date. Your continued use of the Website after updates signifies your acceptance of those changes.